I was in a bit of a conundrom. I was less than a week away from leaving on vacation and the motor on my cpap died. I absolutely cannot sleep well without my cpap. I wanted to enjoy my vacation, not spend it feeling sleep deprived. I managed to get a script from my primary care doctor but still needed assistance in filling it. Based on previous experience, I decided to forgo working with my insurance company since I was basically purchasing the machine anyway. I have purchased cpap supplies from 1800Cpap in the past, and decided to look at their website. Allissa took my call, and she was extremely knowledgeable about the products, helpful and friendly. In the end, I decided to stick with the Airfit 10 model because I had been using one for a number of years, and was very happy with it. After a very helpful tutorial (provided by Allissa) about the difference between the Airfit 10 and Arfit 11, plus the difference between "open box" and "refurbished" I decided to go with the open box. Allissa arranged for express delivery for around $20, which was completely worth it considering my circumstances. Once my order was placed, I needed to work with Nicole, a Registered Polysomnographic Technologist. Again, very helpful. Nicole wanted to be sure I had the proper settings. She walked me through the process and helped me to understand the differences between my old Airfit 10, and the newer models. I placed my order on Friday, mid-afternoon. The deadline for express delivery was 3:00 (we are in the same time zone). It was suppossed to arrive on Tuesday, instead I had my package on Sunday night.
I just arrived home from a really good vacation.

It feels so comfortable while sleeping

Bought a brand spanking new Resmed 11 from this website 1800cpap because my original one the bearings went out on it. Had to turn it into my local DME to send it to the shop. I was told by my local DME it was a new one back last October 2025 and told Medicare would pay for it, (new one). I knew from the beginning it was used and 10 months after receiving it the auto climate stop working on it along with the bearings going out. So dug around on internet found a great deal on a sale at 1800cpa. They had brand spanking new Resmed 11 ‘s that came with a new hose, water tank and filters. I got the new machine at the house and my pressure went from 19 (from my old unit) to 12 new Resmed 11. Also, my total AHI dropped way down 1.0 So! I can tell this is a new machine. If I ever need in several years from now to buy another NEW Resmed 11 because they DO sell new machines and do not lie about their old product being new like my local DME does. I will be buying my future new resmed 11 from 1800cpapsupplies from now on, where honesty ls practiced.

Everything was easy and quality product

The machine was right on time and working perfectly 👌 👍 🥰

Nice works as should

Good stuff

Good product and fast shipping

Good

Great service

Great mask for those seeking minimal mask feeling. Exhalation diffuser works well but it is a pain to wash it. The inside fabric takes a long time to dry. I wish ResMed would adopt a removable fabric diffuser like the Fisher & Paykel.

The Airsense 10 works so much better than the 11, I think I wasted money on the 11 that broke in just a little over a year. Go with the 10 if you have doubts. My last 10 worked for years, that was before I made the mistake and bought the 11. Now I’m back to the 10 and I’m loving it.

Excellent machine its small , not noisy , perfect full face mask. I love it

Good quality tub.

I’ve only had my machine for two weeks, but already noticing a difference in my energy since using it. The machine was very easy to set up and straightforward on how to use it. I am so happy that I purchased this machine and would recommend it to others.