1800CPAP.COM CPAP Mask and CPAP Machine Prescription Policy
Recent changes in prescription requirements from the Food and Drug Administration (FDA) classify CPAP/Bi-PAP masks and humidifiers as Class II Medical Devices.
What this mean for our customers is:
- 1800CPAP.COM will need a prescription to provide you with your CPAP/Bi-PAP masks and humidifiers.
- This requirement has always been in place for CPAP/Bi-PAP machines, it has just expanded to the mask and humidifier components.
- We appreciate your business and we are willing to make this process easy as 1-2-3 and with your authorization, we can obtain your prescription from your doctor.
Let Us Work For You
We understand the inconvenience this change may place on many of our customers and that why we are committed to go the extra mile to insure you get the CPAP and Bi-PAP supplies you need.
Don’t have your prescription, not a problem, just provide us the requested information and we will obtain it from your physician.
OR
You have your prescription; we offer you 4 ways to get it to us:
- Fax: 1-888-290-6188
- Email (RX@1800CPAP.com)
- Upload to our Site (coming soon)
- US postal mail
Common Prescription Questions
Q) Who writes my prescription for CPAP or Bi-PAP supplies?
A) Commonly, your sleep physician or primary care physician will write your CPAP prescriptions but prescriptions can be written by any licensed physician.
Q) How can 1800CPAP.COM request my CPAP or Bi-PAP prescription for me?
A) During your order selection process, you will be prompted with “method of prescription” selection and if you are requesting we contact your physician for prescription just follow the instructions.
- When you select to purchase a mask, machine, or humidifier, choose, "request my prescription from my doctor" from the "method of prescription?" menu.
- When you are checking out, provide us your doctor's name, phone number and/or fax number in the requested fields and we will obtain your prescription. We will notify you once we have received your prescription.
- Or call us toll free prior to placing your order and we will assist you in the process.
Q) Will my original prescription work?
A) Yes. Once your prescription is on file, there is no need to submit a new one unless your physician makes a pressure adjustment to your machine. Should this happen, please just send us your updated prescription for your file so we may better serve you in the future.
Q) If I have a machine prescription, do I need a separate prescription to purchase a mask or humidifier?
A) No. A CPAP or Bi-PAP machine prescription will cover the prescription requirements for a mask, humidifier, and machine.
Q) If I have a machine prescription, do I need a separate prescription to purchase replacement parts for masks, machines or humidifiers?
A) No. Replacement parts such as cushions, headgear, other mask parts, machine filters, humidifier chambers and other replacement parts do not require a prescription for purchase.